Privacy policy
Privacy Policy
Last updated: 12 August 2026
MycoBrew Ltd (“MycoBrew”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit mycobrew.co.uk, purchase our products, contact us, or otherwise interact with MycoBrew.
Information We Collect
We may collect personal information including:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Order and transaction information
- Information you provide when contacting us
- Marketing and communication preferences
- Technical information such as your IP address, browser type and device information
- Information about how you use our website
Payment information is processed securely by our payment providers. We do not normally receive or store your complete payment card details.
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange delivery and provide order updates
- Process returns and refunds
- Provide customer service
- Manage your account
- Operate and improve our website
- Prevent fraud and protect our business
- Meet our legal and regulatory obligations
- Send marketing communications where you have consented or where otherwise permitted by law
Legal Bases for Processing
Under UK data protection law, we process personal information where necessary to:
- Perform a contract with you, such as processing an order
- Comply with a legal obligation
- Pursue our legitimate business interests where these do not override your rights
- Act on your consent where consent is required
You can withdraw your consent to marketing communications at any time.
Sharing Your Information
We may share information with trusted service providers where necessary to operate our business, including:
- Shopify and ecommerce service providers
- Payment processors
- Delivery and fulfilment providers
- Website, analytics and marketing providers
- Professional advisers and service providers
- Government, regulatory or law-enforcement authorities where legally required
We do not sell your personal information.
Cookies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site and support advertising and marketing.
Where required by law, we will ask for your consent before using non-essential cookies. You can manage your cookie choices through the cookie settings available on our website.
Marketing
If you choose to receive marketing communications from us, we may contact you about MycoBrew products, offers and news.
You can unsubscribe at any time by using the unsubscribe link in our marketing emails or contacting us.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.
Your Rights
Under UK data protection law, you may have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information in certain circumstances
- Restrict or object to certain processing
- Request transfer of certain information
- Withdraw consent where processing is based on consent
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled improperly.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
MycoBrew Ltd
Website: mycobrew.co.uk
Email: Hello@Mycobrew.co.uk
Company registered in England and Wales.
