Shipping policy
Shipping Policy
Last updated: 12 August 2026
Thank you for shopping with MycoBrew. This Shipping Policy explains how we process and deliver orders placed through mycobrew.co.uk.
Order Processing
We aim to process and dispatch orders as quickly as possible.
Orders are normally processed on working days, excluding weekends and UK bank holidays.
During busy periods, promotions or product launches, processing may take a little longer.
UK Delivery
We currently offer delivery to eligible addresses within the United Kingdom.
Available delivery options, estimated delivery times and shipping charges will be displayed at checkout before you complete your purchase.
Delivery estimates begin once your order has been dispatched.
Shipping Costs
Shipping charges, where applicable, are calculated and displayed at checkout.
Any free-delivery promotions or thresholds will be clearly displayed on our website and may be subject to additional terms.
Order Tracking
Where tracking is available for your chosen delivery service, tracking information will be provided after your order has been dispatched.
Please allow time for tracking information to become active after receiving your dispatch notification.
Delivery Delays
We aim to get your MycoBrew order to you within the estimated delivery timeframe, but occasionally delays may occur due to circumstances outside our reasonable control.
If your order appears significantly delayed, please contact us and we will investigate with the delivery provider where appropriate.
Incorrect Delivery Addresses
Please check your delivery address carefully before completing your order.
If you notice an error after placing your order, contact us as soon as possible. We will try to amend the address before dispatch, but we cannot guarantee changes once an order has entered the fulfilment or delivery process.
Additional delivery charges may apply where an order needs to be resent because an incorrect or incomplete address was supplied.
Damaged Parcels
If your order arrives damaged, please contact us as soon as possible and provide your order details and photographs of the parcel and affected products where possible.
We will review the issue and arrange an appropriate solution in accordance with your consumer rights.
Lost Orders
If you believe your parcel has been lost in transit, please contact us so that we can investigate with the delivery provider.
Where an order is confirmed as lost, we will provide an appropriate replacement or refund.
International Delivery
Unless international delivery is specifically offered at checkout, orders are currently available for delivery within the United Kingdom only.
We may introduce additional international delivery destinations in the future.
Contact Us
If you have any questions about shipping or an existing delivery, please contact:
MycoBrew Ltd
United Kingdom
Website: www.mycobrew.co.uk
